Frequently Asked Questions About Our Handmade Goods
How do I pay for my handmade goods?
Payment can be made via PayPal or via deposit or Direct Bank Transfer to our BPI or BDO bank account. Payment may also be made personally when items are picked up. Please e-mail us at firstname.lastname@example.org or send us a private message at our
FB page for payment details.
How and when will the items be shipped?
The Shipping Fee will be shouldered by the buyer unless items are included in the FREE SHIPPING promo. Items will be shipped out via GRAB or LALAMOVE 48 hours or 2 working days after payment has been received. For provincial orders, we ship via LBC or J&T. The cost will depend on the weight and/or size of the item and the distance of the delivery location. For buyers who live in Metro Manila, items can also be picked up from Ateneo from Mondays thru Fridays between 10am-5pm.
Do you ship internationally?
Let’s talk about it!
What is your policy on damaged goods?
Imperfections and discolorations may not register on photos. As a policy, we do not sell damaged goods. But for pre-loved items, we do our best to photograph and describe the flaws. We guarantee that we ship items in perfect or as-described condition. We also take extra effort in making sure that the items are packed properly and securely. A Dose of Simple Shop will not be liable for any breakage or damage during shipment.